Privacy Policy

This Privacy Policy outlines how Beauty by Polka, operated by Urszula Parzych, collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), and other applicable data protection laws. By using www.beautybypolka.com, you agree to the terms described in this Privacy Policy.

 

1. General Terms

Service Provider
The online store is operated by Urszula Parzych, trading as Beauty by Polka, located at 139 Padnall Road, RM6 5EP, Romford, UK (hereinafter referred to as “Seller,” “Service Provider,” or “Data Administrator”).

Definitions

  • Customer: An individual or entity using the services provided by the Service Provider, either to make a purchase or to create a customer account.
  • Consumer: A natural person engaging in a transaction unrelated to their business or professional activity.
  • Order: An indication of the Customer’s intention to purchase goods or services from the online store.
  • Customer Account: An electronic service provided by the Service Provider, allowing the Customer to manage their orders and personal details.

Sales Terms
All sales are conducted through the online store available at www.beautybypolka.com. By placing an order, the Customer agrees to the terms outlined here.

2. Provision of Services

  1. Customer Account Service
    By creating a customer account on our website, you agree to our terms for account management, which include providing accurate information. You can terminate your account at any time by deleting it, without incurring additional costs.
  2. Interactive Form Service
    The interactive form service, which allows Customers to place orders, is activated when the Customer adds items to their cart. This service concludes when the order is submitted.
  3. Service Termination
    You may terminate your agreement for the provision of services at any time, and the termination will take effect once the Service Provider receives your request.

3. Conclusion of the Sale Agreement

  1. Placing an Order
    To place an order, the Customer must select products from the online store, specify a payment method, and submit the order using the interactive form. The order is confirmed via email upon submission.
  2. Sale Agreement
    The sale agreement is concluded once the Customer receives an email from the Seller confirming the order fulfilment.

4. Payment, Order Fulfilment, and Delivery

  1. Payment Options
    Payments for orders can be made via PayPal, bank transfer, or Google Pay. Payment confirmation is required before order processing can begin.
  2. Order Fulfilment and Delivery
    Orders are processed and shipped within 1-5 working days, depending on the product. Delivery is available within the UK through standard courier services.

5. Privacy and Personal Data

  1. Data Collection and Use
    We collect personal data to process your orders and manage your customer account. We take all necessary steps to protect your data in accordance with the UK's data protection laws.
  2. Data Sharing
    Personal data may be shared with third-party service providers, such as payment processors and shipping companies, only to the extent necessary to fulfil your orders.
  3. Data Retention
    Personal data will be retained as long as necessary to fulfill contractual obligations and for legal compliance. You can access, modify, or delete your personal data at any time by contacting us.
  4. Your Rights
    You have the right to request access to, correction of, deletion of, or restriction of your personal data. You may also withdraw your consent to processing your data at any time.

6. Complaints and Returns

  1. Complaints
    If you receive a defective product, please contact us within 14 days of receiving your order. We will process your complaint and offer a resolution, which may include a replacement, repair, or refund.
  2. Withdrawal from Agreement
    Consumers have the right to withdraw from the sale agreement within 14 days without providing any reason. To exercise this right, simply inform us of your decision within the given timeframe. Return shipping costs are the responsibility of the Consumer.
  3. Product Returns
    Returned items must be in their original, unused condition, with all seals and packaging intact. Cosmetics that have been opened or used cannot be returned for hygiene reasons.

7. Limitation of Liability

We strive to ensure the accuracy and quality of the products and services offered. However, we are not responsible for damages resulting from misuse, improper installation, or any unauthorised modifications of products.

8. Legal Framework

  1. Governing Law
    These Terms & Conditions and Privacy Policy are governed by the laws of the United Kingdom. In case of disputes, the appropriate UK courts shall have jurisdiction.
  2. Amendments to the Terms
    We reserve the right to modify these Terms & Conditions and Privacy Policy at any time. Any changes will be posted on this page, and Customers will be notified of such updates.

9. Contact Information

If you have any questions or concerns about our Terms & Conditions or Privacy Policy, please feel free to contact us at:

Beauty by Polka
Urszula Parzych
Email: beautybypolka@gmail.com
Phone: +44 7935 716883