Rules
Collection of Your Personal Data
The administrator of your personal data is Urszula Parzych Beauty by Polka.
For all matters related to the processing of personal data and exercising your rights related to this processing, you can contact us at the following email address: beautybypolka@gmail.com.
When processing users' personal data, we apply the following principles:
- Lawfulness, fairness, and transparency: we process personal data in accordance with the law.
- Data minimization and adequacy*: we process only the data (adequate) that are actually necessary to achieve the given purpose.
- Accuracy of data: we take the utmost care to ensure that the data we process are up-to-date and accurate.
- Limitation of purpose and secure storage of processed data: personal data are collected only for specific and legally justified purposes. We store data in a form that allows identification of the person concerned. We process them only as long as necessary to fulfill the purpose for which they were collected (unless further processing is required by law).
- Integrity and confidentiality of date*: we ensure that the technical and organizational solutions we use keep personal data secure.
- Accountability: we can demonstrate that we process personal data in compliance with applicable laws.
To better deliver products and services offered on our site, Beauty by Polka may collect personal data through forms such as “Contact Me,” “Write to Us,” and “Schedule a Session,” including:
- Full name
- Email address
- Phone number
- Mailing address
- Company VAT number (NIP)
Providing the above data is voluntary; however, it is necessary for communication to take place. Without providing these details, we will not be able to contact you or provide the service.
We do not collect any personal data about you unless you voluntarily provide it. However, you may be required to provide certain personal data when you decide to use some products or services available on the Website. This may include: (a) registering an account on our Website; (b) participating in a lottery or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email; (e) submitting credit card information or other payment-related details when ordering and purchasing products and services on our Website. We will use your data, among other things, to communicate with you regarding the services and/or products you requested. In the future, we may also collect additional personal or non-personal data.
Use of Your Personal Data
Beauty by Polka collects and uses your personal data for the operation of its website and the provision of services you requested.
Beauty by Polka may also use your personal data to inform you about other products or services available from Beauty by Polka and its affiliated entities.
Your personal data, as part of our services, will only be processed if we have your consent (legal basis for processing) and only for communication purposes.
Personal data collected by Beauty by Polka will be processed for the purpose and to the extent necessary to submit a request and register for training(s) via the forms on the website www.beautybypolka.com and for follow-up communication, such as sending information (e.g., offers) to the provided email address, answering inquiries submitted via forms, etc. Data collected via cookies when using the website will also be processed.
Data will be processed until the basis for processing exists:
- If consent is given, until it is withdrawn, limited, or other actions limiting consent are taken.
Sharing Information with Third Parties
Beauty by Polka does not sell, rent, or lease its customer lists to third parties.
Beauty by Polka may share data with trusted partners for statistical analysis, sending you emails or mail, customer service, or organizing payments and deliveries. These third parties are prohibited from using your personal data except to provide these services to Beauty by Polka and are required to maintain the confidentiality of your data.
Beauty by Polka may disclose your personal data, without notice, if required by law or in good faith that such action is necessary to: (a) comply with legal requirements or legal proceedings filed against Beauty by Polka; (b) protect and defend the rights or property of Beauty by Polka; and/or (c) act in special circumstances to protect the personal safety of users of Beauty by Polka or the public.
Your Rights Regarding Data Processing
Users have the following rights regarding the processing of their personal data by the Beauty by Polka website:
- The right to access your data, including obtaining a copy of the data.
- The right to request correction of your data.
- The right to deletion of your data (in certain circumstances).
- The right to file a complaint with the supervisory authority responsible for data protection.
- The right to restrict the processing of data.
- The right to object (in certain circumstances).
If your data are processed based on consent, you can also exercise the right to withdraw consent to the extent that the data are processed on this basis. Withdrawal of consent does not affect the lawfulness of the processing carried out based on consent before its withdrawal. To withdraw consent, please email us at the address provided in this privacy policy.
If your data are processed based on consent or in connection with the service provided (data necessary to deliver the service), you can also exercise the right to data portability. Your data can be transferred to another data controller.
To exercise these rights, please contact the administrator at the provided email address: beautybypolka@gmail.com.
Tracking User Behavior
Beauty by Polka may track the behavior of users on its website to determine which services are most popular.
This data is used to provide personalized content and advertisements within Beauty by Polka to customers whose behavior indicates interest in a particular topic.
Automatically Collected Information
Information about your hardware and software may be automatically collected by Beauty by Polka. This information may include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, maintaining service quality, and delivering general statistics regarding the use of the Beauty by Polka service.Use of Cookies
The Beauty by Polka website may use "cookies" to help personalize your online experience. A cookie is a text file placed on your hard drive by the website's server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by the web server in the domain that sent the cookie to you.
One of the main purposes of cookies is to provide convenience by saving you time. For example, if you personalize Beauty by Polka's website or register for services, a cookie helps Beauty by Polka recall your specific information on subsequent visits. This simplifies the process of entering personal details like billing and shipping addresses. When you return to Beauty by Polka's website, the information you previously provided can be retrieved, allowing you to easily use the customized features of the website.
You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change your browser settings to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Beauty by Polka's services or websites.
Links
This website contains links to other websites. Please be aware that Beauty by Polka is not responsible for the content or privacy practices of other sites. We encourage our users to be aware of this and review the privacy and cookie policies of other websites when visiting them.
Children Under Sixteen
Beauty by Polka does not knowingly collect personal data from children under the age of sixteen. If you are under sixteen, you must ask a parent or guardian for permission to use this website.
Email Communication
Occasionally, Beauty by Polka may contact you via email to provide announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. To improve our services, you may receive a notification when you open an email from Beauty by Polka or click on a link within the email.
If you no longer wish to receive marketing or promotional emails from Beauty by Polka, you can opt out by contacting us directly at beautybypolka@gmail.com.
Changes to This Privacy Policy
Beauty by Polka reserves the right to modify this Privacy Policy at any time. We will notify you of significant changes by sending a notice to the primary email address you provided in your account, posting a visible notice on our website, and/or updating the privacy information on this page. Continued use of the website and/or services available through this website after such modifications will constitute: (a) confirmation of the modified Privacy Policy; and (b) acceptance of and agreement to abide by the updated policy.
Contact Information
Beauty by Polka welcomes your questions or comments regarding this Privacy Policy. If you believe that Beauty by Polka has not adhered to this Privacy Policy, please contact us at:
Beauty by Polka
Urszula Parzych
Phone: 00447935716883
Email: beautybypolka@gmail.com
Sales through the store are conducted by Urszula Parzych Beauty by Polka.
§ 1 General Terms
1. This regulation (hereinafter "Regulation") sets the terms for using the online store available at www.beautybypolka.com (hereinafter "Online Store") and, in particular, regulates:
a) Conditions for concluding and performing sales contracts;
b) Conditions for providing electronic services;
c) The principles and procedure for handling complaints.
2. Definitions of terms used in the Regulation:
a) Online Store – sales platform available at www.beautybypolka.com;
b) Service Provider, Seller, Data Administrator – Urszula Parzych Beauty by Polka, 139 Padnall Road, RM6 5EP Romford;
c) Customer – a person or organizational unit using a service provided electronically by the Service Provider, or a person or organizational unit wishing to conclude or having concluded a sales contract with the Seller. A Customer may become a user of the Online Store by meeting the conditions specified in § 1.3 of the Regulation;
d) Consumer – a natural person performing a legal transaction not directly related to their business or professional activity;
e) Entrepreneur on consumer rights – a natural person entering into a contract directly related to their business activity when the contract does not have a professional character, especially in terms of the subject of the business activity registered in the Central Register and Information on Economic Activity;
f) Order – an expression of the Customer's will to conclude a contract. A valid Order placed by the Customer results in receiving an email confirming the receipt of the Order at the email address provided during Order placement/Registration;
g) Electronic Service – a free service consisting of: maintaining a Customer Account (for registered Customers) and providing the Customer with an order form (for product or service purchase). In case of doubt, services also include all actions the Service Provider performs to ensure the proper handling of processes described above;
h) Price – the price the Customer is obliged to pay for selected products in case of concluding a sales contract;
i) Cart – an electronic form provided by the Service Provider in the Online Store, which the Customer uses to select products for placing an Order;
j) Customer Account – an electronic Service provided through a unique login and password set by the Customer. The account stores the data provided by the Customer and information about the orders placed in the Online Store;
k) Regulation – this document, confirming the record with all its provisions;
l) Registration – creating a Customer Account in the Online Store system. To register, you must complete the registration form. Correct completion will trigger an automatic email with an activation link for the Customer's account.
3. A Customer of the Online Store may be a natural person with full legal capacity or a legal person, or an organizational unit without legal personality, which the law grants legal capacity. A natural person with limited legal capacity may also be a Customer if it does not violate commonly applicable laws.
4. Prices in the Online Store are quoted in Polish zlotys and include VAT (gross prices).
§Here is the translation of the provided text:
---
2. Provision of Services by Electronic Means
1. As part of operating the Online Store, the Service Provider undertakes to provide Services by electronic means under the terms and conditions specified in this Agreement.
2. The provision of Services by the Service Provider by electronic means is free of charge.
3. Terms and conditions for concluding an agreement for the provision of Services by electronic means:
a) Customer Account Service:
- The agreement for the provision of Services by electronic means consisting of managing the Customer Account in the Online Store is concluded at the moment of Registration.
- To complete the Registration, the Customer must provide the following data in the registration form: email address, first name, last name, and password.
- The agreement for the provision of the Customer Account Service is concluded for an indefinite period.
b) Interactive Form Service:
- The agreement for the provision of Services by electronic means consisting of providing an interactive form allowing the submission of an Order in the Online Store is concluded at the moment of starting to use this service (adding a product to the Cart).
- The agreement for the provision of the interactive form service is concluded for a specified period and is terminated upon the submission of the Order.
4. Conditions for terminating agreements for the provision of Services by electronic means:
a) The Customer has the right to terminate an ongoing agreement for the provision of Services by electronic means at any time (e.g., deleting the Customer Account). The termination occurs without incurring any additional costs and without providing a reason.
b) The agreement can be terminated by sending a statement to the Service Provider’s email address: beautybypolka@gmail.com. The agreement expires 7 days after the Service Provider receives the termination statement.
c) The Service Provider has the right to terminate the agreement for the provision of electronic services with a 7-day notice period if the Customer provides illegal content or violates the terms of the agreement (e.g., failing to meet payment deadlines).
d) The termination and dissolution of the agreement do not result in the loss of rights already acquired by Customers using the Online Store.
e) The Consumer has the right to withdraw from the agreement for the provision of electronic services within 14 days from its conclusion (under the terms specified in § 7 of the Agreement).
§3. Conclusion of the Sale Agreement
1. To place an Order, the Customer should select the desired product from the available offerings on the Online Store’s website, choose the payment method, and delivery method.
2. The actions specified in § 3.1 are performed by the Customer using the interactive form. In case of issues with placing the Order, the Customer is advised to contact the Seller.
3. When placing the Order, the Customer is obligated to provide accurate data.
4. Before submitting the Order, the Customer must confirm having read the Online Store’s Terms and Conditions.
5. The Order is placed when the Customer clicks the “Buy and Pay” button, or another equivalent phrase.
6. Upon receiving the Order, the Online Store system will automatically send an email to the address provided by the Customer confirming receipt of the Order.
7. The Order, whose receipt has been confirmed by the Online Store system (as per §3.6 of the Agreement), constitutes an offer under Art. 66 § 1 of the Civil Code and serves as the basis for concluding the sale agreement between the Customer and the Seller.
8. If the Seller proceeds with fulfilling the Order, they will confirm this by sending a separate email.
9. The sale agreement is considered concluded at the moment the Customer receives an email from the Seller confirming the commencement of the Order fulfillment (as referred to in § 3.8 of the Agreement).
10. Information displayed on the website regarding prices and availability may be changed by the Service Provider.
§4. Payment, Order Fulfillment, Delivery
1. Payment
a) For performing the sale agreement, the Customer is obliged to pay the Price indicated in the order.
b) Payment is made in the form chosen by the Customer. Available payment options include: online payment via PayPal, traditional bank transfer, and GPAY.
c) By making electronic payments, the Customer guarantees that the payment card or PayPal login they use belongs to them. All credit/debit card holders and PayPal users are subject to verification checks and authorization by the card issuer or payment provider. The Seller is not responsible if the payment card provider refuses to authorize the payment.
2. Order Fulfillment and Delivery:
The order fulfillment time depends on the type of product ordered. The fulfillment of product orders (cosmetics, accessories, etc.) begins immediately upon receiving payment for the order ,and time for processing time is up to 5 working days. If any ordered product is unavailable, the Customer will be immediately notified (via email or phone) along with the estimated delivery time. Once the order is fulfilled, it will be shipped to the specified address. Delivery within Poland is possible via Courier – Inpost (delivery to the specified address or to a chosen parcel locker). Delivery is carried out in accordance with the supplier's terms&conditions, it's take normaly up to 1-5 working days . For products in the form of training, confirmation is sent immediately to the Customer's email address, and after individual contact, the training will be provided on a mutually agreed date.
§5. Personal Data
1. The personal data of Customers are processed by the Data Administrator for the purpose of performing agreements concluded within the scope of the Online Store's activities. Providing personal data is always voluntary but necessary to execute the given agreement. The agreements concluded within the Online Store’s activity include:
a) The conclusion and performance of the sale agreement,
b) Managing the Customer Account after Registration on the Online Store’s website.
2. The Data Administrator requires only those personal data that are necessary to properly execute the agreement concluded within the Online Store’s activity. Personal data is processed in accordance with the regulations on personal data protection, according to the implemented data protection policy, and is processed to the extent and for the purpose necessary to establish, shape the content of the agreement, modify it, or terminate it, as well as to properly perform Services provided by electronic means.
3. The Data Administrator has implemented technical and organizational measures aimed at securing the personal data provided by Customers from being disclosed to unauthorized persons or entities.
4. The personal data of Customers may be transferred to:
a) The payment service provider selected by the Customer – in the case of a Customer who uses electronic payment or a payment card in the Online Store.
b) The accounting firm handling the tax settlements of the Online Store – for Customers who have concluded a sale agreement with the Data Administrator.
c) The company providing software for the operation of the Online Store or the hosting provider of the Online Store, in the scope of service and proper functioning of the Online Store.
5. The entities specified in §5.4 are provided only with the data necessary for the proper execution of the service.
6. The Data Administrator has the right to disclose personal data to authorized entities based on specific legal provisions (e.g., law enforcement agencies).
7. Unless the law provides otherwise, the Data Administrator stores the personal data of the Customer as long as it is necessary for the purposes for which the data were collected.
8. The Customer, whose personal data is processed by the Data Administrator, has the right to access, correct, delete, or restrict processing of their data, the right to object, the right to transfer data, as well as the right to lodge a complaint with the supervisory authority, which is the Personal Data Protection Office.
9. Deletion of personal data may occur upon withdrawal of consent or legally permissible objection to the processing of personal data.
10. The Data Administrator reserves the right to process Customers' personal data after the termination of the agreement or the withdrawal of consent only for the purposes of pursuing any claims before the court or if national, EU, or international regulations obligate the Data Administrator to retain the data.
11. Contact with the person supervising the processing of personal data is possible via the email address: beautybypolka@gmail.com.
---
If you need further assistance, feel free to ask!Here is the translation of the provided text from Polish into English:
---
§ 6 Complaints
1. The Seller undertakes to deliver products free from physical and legal defects, unless the product description indicates that the product is not of full value.
2. The Seller is responsible for the products sold according to the provisions of the Civil Code Act of April 23, 1964 (Journal of Laws no. 16, item 93, as amended) and other applicable laws.
3. If the product purchased by the Customer has a defect, the Customer should notify the Seller of this fact.
4. A physical defect of the product does not include a difference in dimensions or form slightly deviating from the photographs of the offered products by the Seller.
5. Complaints should be submitted in writing to the correspondence address specified in this Regulation or via email to beautybypolka@gmail.com, or using the form available in the "Returns and Complaints" section.
6. It is recommended that the Customer, when submitting a complaint about the purchased product:
a) provide the Seller with information about the subject of the complaint, in particular, specify the type and date of the defect;
b) specify the request related to the complaint (repair of the product, replacement of the product with a new one, price reduction, withdrawal from the contract);
c) provide contact details.
7. The Seller informs that for products also covered by a warranty, rights from this title should be exercised in accordance with the conditions specified in the warranty card. The warranty on the sold product does not exclude, limit, or suspend the Customer's rights under the Seller's liability as specified in the Civil Code Act of April 23, 1964 (Journal of Laws no. 16, item 93, as amended).
8. The Customer may also submit complaints related to the operation of the online store or the use of services provided electronically.
9. The complaint will be considered promptly, no later than within 14 days.
10. A response to the complaint will be sent to the email address provided by the Customer or in another way specified by the Customer.
11. Goods returned under the complaint procedure should be sent to the correspondence address provided in this Regulation.
12. When returning items, it is strongly recommended that the Customer carefully pack them and obtain proof of dispatch. The Seller is not responsible for packages lost in transit.
§ 7 Withdrawal from the Agreement
1. A consumer may withdraw from the Sales Agreement within 14 days without giving any reason. In such case, they must inform the Seller about this fact.
2. The period referred to in paragraph 1 begins from the delivery of the Product to the Consumer or a person indicated by the Consumer, other than the carrier.
3. In the case of an agreement that covers several products delivered separately, the period referred to in paragraph 1 begins from the delivery of the last item.
4. The Consumer may withdraw from the Agreement by submitting a statement of withdrawal. The Consumer's declaration of will may be made using the form available in the "Returns and Complaints" section. It is not mandatory to use the form template.
5. The method of returning the goods, the period, address, and form are available in the "Returns and Complaints" section.
6. Effects of withdrawal from the Agreement:
a) In the case of withdrawal from a distance contract, the contract is considered not concluded.
b) In the case of withdrawal from the Agreement, the Seller will return all payments made by the Consumer, including delivery costs, within 14 days from the date of receiving the Consumer's statement of withdrawal, except for additional costs resulting from the Consumer's choice of delivery method other than the cheapest usual delivery method offered by the Seller.
c) The refund will be made using the same payment methods as those used by the Consumer in the original transaction, unless the Consumer agrees to another solution that does not incur any costs for them.
d) The Consumer bears the direct costs of returning the Product, including the return shipping costs if, due to the nature of the product, it could not be returned by regular mail/courier.
e) The goods must be returned in unchanged condition – free from signs of use and in the original packaging (originally sealed packaging). In other cases, the Consumer has no right to withdraw from the contract. This applies without limitation to any cosmetics that have been opened or processed in a way that prevents their sale to other customers for health and safety or hygiene reasons; and/or if the product(s) have been customized to selected specifications.
§ 8 Additional Information
1. To avoid potential discrepancies or errors, it is recommended that the device used by the Customer to access the online store meet at least the following technical requirements, which are necessary for cooperation with the IT system used by the Service Provider:
a) A computer or mobile device with internet access.
b) An updated web browser.
c) Monitor resolution of 1280 x 800, colors 24 or 32 bit.
d) The Customer must have an email account.
2. In matters not regulated by this Regulation, the provisions of the applicable law of the Republic of Poland apply, including the Civil Code, the Act on Electronic Services of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended); the Consumer Rights Act of May 30, 2014 (Journal of Laws 2014, item 827), and other relevant Polish laws.
3. Changes in the regulations:
a) The Service Provider reserves the right to amend the Regulations, and the Customer with an account will be notified of such changes. Information about the changes will be clearly indicated by posting it on the online store's website. Furthermore, the Customer will be asked to accept the new regulation before placing an Order.
b) The amended regulations bind the Customer if the requirements specified in Article 384 of the Civil Code are met (i.e., the Customer has been duly informed about the changes), and the Customer has not terminated the agreement for continuous electronic services within 30 days.
c) Changes to the regulations will not affect the rights acquired by Customers using the online store before the changes take effect, and will not impact already placed and/or processed Orders. In such cases, these Orders will be processed according to the terms of the previous regulation.
d) The Sales Agreement is concluded in accordance with Polish law and in Polish.
e) A Customer who is a Consumer, in the event of a dispute with the Seller, has the option to use out-of-court methods of handling complaints and pursuing claims. The Consumer may, among other things:
a) apply to a permanent consumer arbitration court operating at the Trade Inspection with a request to resolve the dispute arising from the concluded Sales Agreement.
b) apply to the regional Trade Inspectorate with a request to initiate mediation proceedings for the amicable resolution of the dispute between the Customer and the Seller.
c) seek free assistance in resolving the dispute between the Customer and the Seller, by using the free assistance of a municipal (city) consumer ombudsman or a consumer protection organization (e.g., the Federation of Consumers, the Polish Consumers Association).
d) file a complaint using the form:
This is a European platform for the online dispute resolution system between consumers and businesses. It works in all EU languages, and you can use it after following the complaint procedure with the Seller.
4. Subject to an important disclaimer regarding liability, the Service Provider is not liable for non-compliance with these terms due to any event beyond its reasonable control, including, among other things, restrictions, the provision of incorrect information by the Customer, or incorrect use of the products.
5. The online store or documents sent with the product or packaging or product labeling may contain instructions for use, warnings, contraindications, and other notes. It is the Customer's responsibility to read them and use the product with caution.
Contests and Promotions:
a) The Service Provider reserves the right to change or suspend promotions at any time.
b) The Service Provider reserves the right to change the list of exclusions of brands at any stage of the promotion and recommends regularly visiting the Promotions subpage to stay updated on the information and current regulations that apply to using the store.
---
Return - Withdrawal from the Distance Contract
Each consumer may return the purchased product(s) within 14 days from the date of receipt of the shipment. The deadline is met if the Customer sends the item before the 14-day period expires.
Simply notify us and send us a statement/filled-out form of withdrawal from the contract by email to beautybypolka@gmail.com.
The Customer can use the withdrawal form template provided below.
Next, package the returned products along with the completed statement or form and send the package to the address below:
Urszula Parzych Beauty by Polka
139 Padnall Road, RM6 5EP Romford
Phone: 07935716883
Email: beautybypolka@gmail.com
WITH THE NOTE: PRODUCT RETURN
Returns can be made based on the original proof of purchase (please add the receipt to the shipment).
If an invoice was issued for the order, please include it in the shipment.
The returned package should be carefully and properly packed and secured.
Returned products must not show signs of use.
We do not accept packages sent to us with cash on delivery.
The Customer bears the cost of the return shipment.
Upon receiving the package, we will send a confirmation email. We will refund the payment to the account within 14 days from the day we receive the returned shipment. We may delay the refund until we receive the item or proof
